FAQ's
-Hover over each question box below to view answers -
Who Is Organising The Conference?
GEMS Event Management Australia are Professional Conference Organisers who have been engaged to assist in the management of the 2026 AASE National Conference. GEMS are members of Meetings and Events Australia and the Professional Conference Organisers Association. Further information on our company is available at www.gemsevents.com.au.
What Are The Conference Dates?
The conference will be held from Wednesday 2 to Friday 4 September 2026.
Can I Share My Full Conference Registration With Another Person?
Splitting of full conference registrations is not allowed under any circumstances. Delegates who only wish to attend one day of the conference must register as day delegates.
Can I Cancel My Registration?
All cancellations must be advised to GEMS Event Management Australia in writing via email to registration@gemsevents.com.au before the cancellation can be processed. Cancellations will not be deemed to be received until you have written confirmation from GEMS Event Management Australia.
If the cancellation is not received in writing, the registration fees will not be cancelled and full registration will still be payable.
If I Need to Cancel my Registration After the Cancellation Date, Can Another Person From My Organisation Attend In My Place?
Yes. Such changes must be advised to GEMS in writing via email to registration@gemsevents.com.au by no later than 5 working days prior to the commencement of the Conference.
Can I Receive A Refund If I Do Not Attend The Conference?
No refunds will be made for non-attendance at the Conference and any unpaid registration fees will still be payable.
In the case of medical emergency which has caused a registered delegate to not attend the Conference, the Conference Organisers must be provided with a medical certificate or appropriate documentation before any refund will be considered. Where the Conference Organisers are advised of a situation after the Conference, and a refund is deemed to be appropriate, the delegate must still pay the administration fee along with any catering charges incurred as a result of their registration for all catering events at which they were scheduled to attend.
Do The Registration Fees Include Insurance?
Registration fees do not include insurance of any kind for delegates. It is strongly recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expense.
The insurance should cover loss arising from the cancellation of the Conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the Conference Organisers for any person not holding insurance.
How Do I Get To The Venue?
Please visit the 'Venue' page on the Conference Website for full details of the venue and travel options.
Will There Be Disabled Facilities Available At The Venue?
Yes. If you have a disability or mobility issues and require additional assistance, please notify the organisers by indicating your requirements on the registration form.
Liability
GEMS Event Management Australia Pty Ltd shall not be held liable for personal accidents or losses or damage to private property of registered delegates of the Meeting. Delegates should make their own arrangements with respect to personal insurance.
Disclaimer
In the event of industrial disruptions, GEMS Event Management Australia Pty Ltd cannot be held responsible for any losses incurred by delegates. The program is correct at the time of printing, but the organisers reserve the right to alter the program as is deemed necessary.